New framework aims to deliver service excellence for rotating equipment
Rotating equipment solutions specialist John Crane has launched Performance Plus, a modular service framework designed to help industrial operators cut downtime, boost reliability, and accelerate progress towards their sustainability goals.
At its core, the Performance Plus framework combines data-driven monitoring, expert consultancy and hands-on training to help customers reduce downtime, boost reliability and strengthen long-term resilience. Central to this approach are John Crane’s Seal Reliability Management contracts – long-term service agreements designed to help customers achieve continuous reliability improvement and predictable maintenance costs through proactive seal monitoring and support.
Through advanced diagnostics tools such as John Crane Sense Turbo, the company has already delivered more than 1 million hours of active remote monitoring in the field, proving the real-world benefits of predictive maintenance and digital innovation in turbomachinery. Alongside this technology-led insight, John Crane’s technical specialists provide practical, data-backed advice to simplify complex maintenance decisions and enable customers to make smarter, faster and more sustainable choices. Complementing this, the framework training and upskilling programme ensures that customer teams are equipped with the knowledge and confidence to maintain performance, safety, and efficiency in the long term.
“We are evolving from a supplier of components to a strategic partner in performance. The focus is on measurable outcomes, increased uptime, safer operations and a lower emissions and total cost profile across the asset lifecycle,” said Philippe Lambert, Vice President, Commercial & Service, John Crane. “John Crane Performance Plus delivers an integrated, customer-centric approach that brings together smart technology, data insights and human expertise to keep operations running smoothly, reliably, safely and sustainably.”
